We need to look further than just what fictional hotelier Basil Fawlty would call 'the bleedin' obvious'. This means that we must ask the right questions. Deming gives a great example of how to improve performance, describing ...http://blogs.kent.ac.uk/change-academy/
[Peterborough Evening Telegraph] - I'm confident Roberto Mancini, who resembled Basil Fawlty on the sidelines as it looked like the title was slipping away, wouldn't have reacted in the same way. Indeed City's boss had to abandon his principles to claim the title.
[Evening Standard] - After Yossi Benayoun had pounced on a fourth-minute error by keeper Marton Fulop to give Arsenal the lead, Wenger offered his best Basil Fawlty impressions on the touchline as his porous defence gave two goals away before Andre Santos and Koscielny
[IBTimes.co.uk] - Fawlty Towers - Basil Fawlty is the owner of a hotel and frequently finds himself in comic situations and problems. The principal cast constitutes Fawlty, played by John Cleese, his domineering wife, a Spanish waiter (who cannot speak English) and a
[CampaignLive] - The "faulty shower" spot, which sees Cleese reprise an incredulous Basil Fawlty character when confronted with a leak in the ceiling, broke in October It was supported by press, online and direct mail activity. Delaney Lund Knox Warren